FAQs

We will email your tracking information as soon as your order has shipped. Usually you will receive the tracking number one day after we have shipped your order. You can track your order status via Track Your Order .

If you fail to receive the email or you get the wrong tracking number, please contact our email service@8fans.com, we will get back to you within 48 business hours generally.

Normally, all items will be delivery within 3 business days.

We do not support split shipments at the moment. Please feel free to contact us if you have further requests.

Yes. Once an order has been placed, you have a day to contact us at support@8fans.com to modify or cancel the order during our operation hours.

If you are unable to cancel within that time frame, you may return or exchange your order after you receive it.

If you want to cancel your order, please email us as soon as possible at support@8fans.com. We may be able to cancel your order depending on the time and date it was placed.

We have mainly 4 ways for the payment , paypal , Credit/Debit Card, Apple Pay & Google Pay and Russian Payment .

You need to use the promotional codes within their validity period.

Each order can only use one promotional code at a time

If you have multiple promotional codes, you need to choose the one you most want and use it at checkout.

Yes, we honor these people for their contributions!

To apply for military discounts, visit here.

To apply for first responders discounts, visit here.

To apply for medical worker discounts, visit here.

VAT and duty are not added to the sales price. You should pay VAT and duty by yourself according to local policies published by local governments.

Tax is estimated at the time an order is placed and a final calculation of the actual sales tax will be reflected on your order confirmation email.

Yes, You can find size information on the product details page.

Please refer to our size chart for precise measurements. Pay special attention to the chest and inseam and waist sizes. If you plan to layer clothing, consider sizing up for added comfort. For sole length, if your measurement aligns closely with the chart, our elastic neoprene socks can provide a flexible fit. Our goal is to offer not just great products, but also tailored support. Contact our customer service for any assistance. Your satisfaction matters most to us.

We made a video about it, and you can watch it on YouTube by clicking this link:

bit.ly/3FV7rCC

If you still have problems, please write to our customer service team directly for help: support@8fans.org

To clean your waders, rinse them with fresh water after each use and allow them to air dry. Avoid storing them in direct sunlight. Regularly check for any wear and tear, and repair as needed.

No - these are stocking feet- you'd better buy boots a couple sizes big- they are thick and roomy.

Most of the modern light weight and comfortable waders are not like the old heavy uncomfortable neoprene waders of the past. This has lower insulation capacity. You should plan to wear thermal underwear and / or sweatpants underneath if you want more insulation.

They are water proof to the waist. Very nice pair of waders; I would not hesitate to order these again.

Yes, the neoprene socks are attached andcc VC waterproof. They’re ideal to wear with wader boots, and are shaped in a way where they’ll seem to fitcany shoesize. All invv BC all, they’re awesome waders. I use them for fly fishing in shallower waters and sturgeon fishing. The insertable / removable knee pads are great when kneeling in the water to lift up a sturgeon or sneek up on trout on your knees.

We provide a 1 year warranty for all products. You just need to register your warranty here and enjoy it!

If any defects arise during the warranty period, 8Fans will either repair or replace the defective product without any charge, or refund the purchase price. For more details, please click on the warranty guarantee page to view .

We only offer free shipping in the United States and Canada.

For shipping information from other countries, please click on our shipping policy details page.

Delivery time=Shipping time+Processing time. Our warehouse needs 1-2 business days to process your order. You will receive a notification once your order has been shipped.

We will ship within 2 days after order confirmation, shipping take 3-10 business days to US & CA, more info please check our shipping policy or contact us to know more.

8Fans provides free shipping for all products within United States and Canada, if you want to choose expedite shipping, it depends on the product weight.

Other countries included United Kindom, New Zealand, Australia and Russia provide paid standard shipping.

For more details, please click on the shipping details page.

For US & CA orders, all product shipped from US & CA warehouse.